Privacy Policy

Last Updated: April 26, 2020

Lock ‘N Key Restaurant is a restaurant located in Englewood, FL.

Questions, Concerns, or Changes to Your Personal Information?

Please contact us.

Lock ‘N Key Restaurant
2045 N Beach Rd
Englewood, FL 34223

Tel: (941) 474-1517
Email: info@locknkeyrestaurant.com

This Privacy Policy is in regards to the website:
https://lockandkeyrestaurant.com/

Personal Information

We collect, process and/or store information from you on our website when you:

visit our website
submit a form
place a gift card order
place a food order

We may hold onto your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you want to edit your data, be removed from our records or request a record of the data we have about you, please call us at (941) 474-1517 or email us at info@locknkeyrestaurant.com.

Visits to Our Website

Google Analytics

This website locknkeyrestaurant.com is like millions of other websites using Google Analytics to gather information about site visitors and their behavior. We use Google Analytics to get an idea for:

how many visits our website gets
how visitors found our website
in which content they are interested
how long they stay on our website and on each individual page
what region they are from
what type of computer hardware and internet software they are using
and similar details

However, we do not send any of your personal information to Google Analytics. The collected information is used only for statistics, which help us evaluate our website’s performance. User-level and event-level data stored by Google Analytics is set to be automatically deleted from Google’s servers after 26 months.

Furthermore, to protect our visitors’ privacy we request that Google anonymize each visitor’s IP address.

To opt-out of Google Analytics completely, install the Google Analytics Opt-out Browser Add-on.

Facebook Pixel

We use a Facebook Pixel (tracking code) to measure the performance of Facebook ads and post. You can update your Facebook’s ad settings here.

Cleantalk

To protect this website from spam, this website is using CleanTalk. CleanTalk may store and process your IP address. For more information visit CleanTalk’s Privacy Policy.

Website Form Submissions (incl. Contact Form, Hiring Form)

The information we collect from these forms consists of all the information you enter and your IP address. We use the submitted information to process your request and to respond to it (if applicable). Submissions stored in the website’s database (e.g. for backup purposes) are deleted after 120 days.

For security reasons and to protect this website from spam, your data will be processed in the CleanTalk Cloud Service and they will be stored in log files for 7 days. On the expiry of the mentioned period, they will be deleted completely. CleanTalk may use information of spam activity of IP/email addresses to offer proper anti-spam protection to all websites connected to its service. It concerns exclusively those IP/email addresses that are being used for spam mailing.

Place an Order

When you place an online order, we process and store your personal information along with your IP address (for security purposes) so that we can fulfill your order and provide you with access your order history. None of your entered information is made public. Furthermore, only a hashed value of your user account’s password is stored in our website’s database.

If you are logged in to our website and add products to the cart, your cart will be saved in our database.

You can choose between the payment processors Stripe and PayPal to pay for your order. Your personal and transactional data will be shared with the payment processor you choose when submitting your order payment. This is done so the payment processor can charge your credit/debit card on our behalf and to prevent fraud. Our payment processors do not give us access to your full credit card number. Visit PayPal’s Privacy Policy or Stripe’s Privacy Policy for more information.

Place a Food Order (ChowNow)

We offer the option to order food online. To facilitate this functionality, we utilize the service provider ChowNow, Inc.. ChowNow collects your personal information and gives us access to it so that we can fulfill your order. For more information please visit ChowNow’s Privacy Policy.

Other 3rd Party Providers that Store and Process Your Data

Our website is hosted through SiteGround (SG Hosting Inc.). Siteground holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address but no information like name, phone number or email address.
An automated backup of our website is stored on Google Drive.

Cookies

Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

You can delete or disable cookies by using your browser. In Chrome you can delete your cookies by clicking on the three vertical dots in the top right corner, then clicking on “More tools” and then on “Clear browsing data…”. The operation is similar in other browsers, such as Edge or Firefox.

Google Analytics’ (see description above) core functionalities store 1st party cookies in each visitor’s browser.
The Facebook Pixel (see description above) stores 3rd party cookies on each visitor’s browser. Read Facebook’s Cookie Policy for more information.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Our online store places a 1st party cookie on your computer to remember items in your cart and to provide you with checkout ability.
ChowNow (see description above) stores 3rd party cookies when opening their ordering system.
CleanTalk (see description above) uses 1st party session cookies on our website to determine whether or not you are a human visitor.

Content Hosted by Third Parties

We may embed content on our website from third parties such as Google Maps, Vimeo and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

However, since this embedded content is not hosted by our web host, we do not have control of the cookies they use or what personal information they collect. Our Privacy Policy does not apply to them. Please see the third parties’ privacy policies for more information.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, as soon as they are posted on this page.

Complaints

Please also call us at (941) 474-1517 or email us at info@locknkeyrestaurant.com with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.

Doreen C

1726682942

Excellent lunch menu. The Grouper rocket sandwich is the bomb. The build your Burger, cook to order was also very tasty.

Paul P.

1726605184

Great Food , Amazing Service. My go to place to eat.

john S.

1726539775

Brilliant friendly staff and beautiful food will definitely go there again

Jessica S.

1726534214

Food was delicious! Parking was a challenge at the restaurant we parked across the street and walked over. The bar was packed they seem to have really good happy hour!Prices are a little above average but with in line for the area! They did offer a lunch and dinner 3 course special which was a good deal!